There is a misconception out there that helping out new players with buffs and levelling with them is a good thing. It really isn't long term.
If you start out and make it easy for new players with buffs and such, then they will expect that long term. What if you aren't on? They will start begging everyone for these buffs. Then if they don't get them, they won't bother playing. They will whinge and complain and carry on.
I recently saw 3 new players start off all together and they were really enjoying the MUD, each at their own pace, then one long-term player suggested that they group together. The group size grew to 7 as many players joined. Everyone got high level buffs, and a nexus was made to go straight to a high level levelling area in Land of Waves. There they gained levels very quickly, within 4 fights, in about 1 minute per level. They went from level 6 to level 21 in no time flat.
Those 3 players then had to do the Genin exams and then found that, because of power levelling, they had actually lost out, because they hadn't trained their stats in between time. They also hadn't learned to play the game and suddenly were left in the lurch at a high level with no idea how to fight.
It seemed helpful and very friendly to do that but actually it wasn't. Actually it scared off 3 players who otherwise loved the game. Those 3 didn't come back again, yet for their first 4 or 5 hours of playing, getting up to level 6 or 7, they really enjoyed it.
There are many ways to be overly helpful to players. Generally speaking, it is ill advised. It isn't so bad to do that for existing players but for genuinely new players it is a really bad thing to do.